Privacy policy

Last updated: 7 July 2026

Shop Trendy ("we," "us," "our," accessible at www.ezeemall.store) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

  • Information you provide: name, phone number, email address, delivery address, and any details you enter when placing an order, creating an account, or contacting us via our contact form or WhatsApp.

  • Order information: products purchased, order value, payment method (including Cash on Delivery details).

  • Automatically collected information: IP address, browser type, device information, pages visited, and cookies (see Cookie section below).

  • Communications: messages you send us via our contact form, email, WhatsApp, or social media.

How We Use Your Information

We use your information to:

  • Process and deliver your orders, including coordinating with courier partners for Cash on Delivery

  • Communicate with you about your order status, confirmations, and delivery updates

  • Respond to customer service inquiries

  • Improve our website, products, and customer experience

  • Send you promotional offers or updates, where you have opted in (you can unsubscribe at any time)

  • Prevent fraud and fake/duplicate orders (common practice for COD stores)

How We Share Your Information

We do not sell your personal information. We share necessary details only with:

  • Courier and delivery partners, to fulfill and deliver your order

  • Payment processors, if you pay online rather than via COD

  • Service providers who help us run the website (e.g., hosting, analytics, WhatsApp Business), under confidentiality obligations

  • Legal authorities, if required by law

Cookies

Our website uses cookies to keep your cart working, remember your preferences, and understand site traffic (e.g., via Google Analytics or Meta/Facebook Pixel, if used). You can disable cookies in your browser settings, though some site features may not work properly as a result.

Data Retention & Security

We retain your information for as long as needed to fulfill orders, meet legal obligations, and resolve disputes. We take reasonable technical and organizational measures to protect your data, but no online system is 100% secure.

Your Rights

You may contact us to:

  • Request a copy of the personal data we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your data, where legally possible

  • Withdraw consent for marketing communications

Children's Privacy

Our store is not directed at children under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this Privacy Policy? Contact us at:

  • Email: contact.ezeemall@gmail.com

  • Phone/WhatsApp: 03126934816

  • Address: Sahiwal, Pakistan