Shipping Policy – Ezee Mall

Shipping Policy

At Ezee Mall, we strive to deliver your orders quickly and efficiently.

Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• In case of high order volumes or unforeseen circumstances, processing times may be slightly delayed.

Shipping Time

• Standard delivery typically takes 3–7 business days depending on your location.
• Delivery times are estimates and may vary due to courier services, weather conditions, or other factors beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
• Promotional free shipping offers may be available from time to time.

Order Tracking

• Once your order has been shipped, a tracking number (if available) will be provided via email or SMS.
• Customers can use the tracking information to monitor the status of their shipment.

Delivery Areas

• We currently deliver to locations where our courier partners provide service coverage.
• Delivery availability may vary depending on the destination.

Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.
• Ezee Mall is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed or Lost Shipments

• While we work closely with our shipping partners, delivery timelines cannot be guaranteed.
• If your package is significantly delayed or appears lost, please contact our customer support team for assistance.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through our customer support channels.

Thank you for shopping with Ezee Mall.